Frequently Asked Questions

Is there a minimum quantity to place an order?
Yes, we have a minimum order of 12 items.

What is your turn-around time?
Typically our turnaround time is 2 weeks from artwork approval. Earlier deadlines can be fulfilled depending on production volume.

What type of graphic files do you accept?
We operate on a PC platform. We accept Adobe Illustrator files (CS3 or earlier), CorelDraw files (X3 or earlier), TFF, JPEG, GIF, BMP, EPS, and Adobe PhotoShop files.

Are there any extra charges or setup fees?

• Screen printed and embroidered clothing: There are no screen or setup charges for clothing.
• Larger and Plus Sizes: There is an extra charge for sizes lager than Adult X-Large.
• Non-Wearable Items: There may be a setup charge for certain Non-Wearable items.
• Shipping: Shipping charges do apply.

What methods of payment do you accept?
We accept VISA, Master Card, Money Orders, and Personal Checks. We also accept Purchase Orders from businesses, schools, and government agencies.

Can I see a sample before my order goes into production?
You will receive an electronic "proof" and confirmation of your order before we go into production.

We can help you with any other questions you have about the design and printing process. Call us at (717) 394-1300 or email us at info@lhousestudios.net.